Volvo, once widely known for its reliability and durability, is now facing a major setback. According to recent research, the brand has dropped significantly in the latest vehicle reliability rankings, with owners reporting a growing number of issues.
As per a new study by J.D. Power, Volvo recorded 296 problems per 100 vehicles (PP100). This figure is close to Volkswagen, which reported 301 problems, and is significantly higher than the industry average of 204 problems per 100 vehicles.
In comparison, Volvo’s score stood at 242 PP100 just a year ago, indicating a sharp decline in reliability. Experts suggest that the main reasons behind this drop include challenges in implementing over-the-air (OTA) updates and the brand’s rapid transition toward hybrid and electric vehicles.
Modern Volvo models are now equipped with more advanced and complex software systems. However, these systems have proven to be less stable than expected. As a result, owners are increasingly facing issues related to infotainment systems, electronics, and vehicle controls.
To address these concerns, Volvo is actively working on improving its software capabilities and refining its next-generation electric vehicles. The company is particularly focusing on upcoming models in its EX series, aiming to enhance overall reliability and user experience.